Lowest Internet Rate Guarantee

About the Lowest Internet Rate Guarantee

Every hotel reservation booked through our web site is guaranteed to have the best rate publicly available on the Internet worldwide or we will match a lower rate under the following conditions:

If you find a rate on a competing website that is lower than the lowest rate shown on the 'Best Available' search of our web site, we will honor that rate for the nights for which the lower rate was found, plus give you an additional 10% discount off the lower rate found upon its verification by us.

For the purpose of the Lowest Internet Rate Guarantee, a competing web site is defined as a web site that is not owned by IHG.

Rooms on the other web site must be publicly available, viewable and bookable on the Internet at the time of verification.     

The lower rate found must be for the same hotel and same type of rooms, and for the same dates.     

To use this Guarantee, you must advise us within 24 hours of booking your room by calling the applicable telephone number or by filling out the online Best Price Guarantee with your booking details.

How to Make a Claim