Rated 3.8 out of 5 by 94
Rated 2.0 out of 5.0 by Two Unimpressed Pretentious
Arrived to find the parking had been taken over by material to replace the lifts at the hotel. Mind the parking has place for about 12 cars only anyways and being extremely tight.
Staff was extremely friendly and helpful. Not to fault them.
Because of the renovation works, we had to leave the room because of drilling and hammering next to our suite.
Wow, we had an upgrade!!! The rooms looked tired to say the least. As the lifts were replaced, we had to take the stairs. What looked to me like the remains of a dog poo was never cleaned.
Breakfast was fairly good, although during breakfast time they run out of fresh bread! We happened to see the lady in charge return having gone out to stock up from the nearest bakery!! To say the least, we were not impressed.
23 August 2014
Rated 1.0 out of 5.0 by Liberty12 Poor Service
When we arrived were told that lift was going to be out of action as it was being replaced and were given the opportunity to out our bags in the room even though room was not ready, which we appreciated.
There are some issues with this hotel. The interent in the room only worked over by the door way . When we went to down for dinner that night we werer told that there was not enough ingredients to cook the dinner. the receptionist was also the cook and the waitress.
However upon checking out the manager offers to refund us our car parking fee for the night as a gesture of good faith which we appreciated.
04 August 2014
Rated 2.0 out of 5.0 Below ordinary hotel
Hotel is located close to european parliament and the staff was very good.
However, the hotel itself is very small with almost no lobby, with old and not very well designed building. Rooms has old furniture and elevator is quite small. There was one person preparng and serving the breakfast, so it looks understaffed.
Even the wardrobes were poorly designed. On one side, there was a panel and on the other half, there was safety locker, so practically you cannot hang anything there.
Room and bathroom aminities were similar to what you expect in holiday inn express.
Overall if you are travelling with family, i would not advise this.
16 July 2014