Rated 4.4 out of 5 by 92
Rated 5.0 out of 5.0 Good Stay
It was a good and comfortable stay with good service. Food was good but a tad expensive. overall a good stay
March 25, 2015
Rated 4.0 out of 5.0 by BB Tyagi Significant improvement in services
- in comparision of my last satys services were imorived significantly.
- We had conducted 3 big conferences in last 6 months in your hotel and also planned to stay here as big corporate.
- As a part of Tata Group company we planned to have best corporate rates for conferences and stays.
- though we got Best Rates but staff attitude in last 2 times was very rude and non-coperative.
- last time I was requesting to allot room but they were adamant that first I should send mail and then I can get room. Though hotel staff over phone confirmed me my booking as corporate and because our conference was in same hotel.
- Front staff references which I mentioned in your website portal complaint.
- Redission BLU have significantly customized processess as per Indian Hotel Industury Practices and is the top preferred hotel during our stays.
March 25, 2015
Rated 5.0 out of 5.0 by Skg22 Enjoyed our stay
This is a nice hotel, with facilities that we are used to in USA and the staff is very friendly and helpful, both at the front desk and at the restaurant. I forget the names but I think we interacted with Chandni, Rahul and another gentleman mostly.
The hotel is about 5 miles from Golden Temple and at times it is difficult to get a taxi from the city to the hotel. However, there are plenty of autos, though one must fix the price in advance.
We rented the hotel van for a day (8 hours) on the day we arrived to visit the city and go the Wagah border. The driver Sonu waited patiently for us at the station even though our train was late and also stayed longer than 8 hours to drop us at the Golden Temple as we were not able to do anything before leaving for the border. You could rent a taxi for less money from an outside agency but we just felt more comfortable with the Holiday Inn van.
Overall we would highly recommend this hotel.
March 22, 2015