Rated 4.3 out of 5 by 161
Rated 5.0 out of 5.0 by Lorrieviv Very welcoming arrival and stay
We frequently stay at the Beckley as a half way point to our daughter's home in Ohio. I have to say that this was the warmest welcome we have ever received from the Front Desk person, Matt. He was congenial and very professional and welcoming. He went out of his way to help us feel like we had arrived at a place where we could relax and chill.. He is truly an asset to your staff.
July 19, 2014
Rated 5.0 out of 5.0 by Scott060 Highly recommend
We stayed just one night on our way home from vacation. Room was super clean. Check in was good however the rate I booked at was $10 less than what their computer said. This happened to me in Columbus early this year too. The associate gladly corrected it and even priced it $10 BELOW what I booked online for my inconvenience. (I didn't ask for it). This is what customer service is all about.
We ate dinner at the hotel restaurant. Food was very good, although service was kind of slow considering we were just one of two tables that had guests.
We stayed at another "Inn" in Beckley on our way to our vacation spot because Holiday Inn was already booked. It was cheaper than Holiday Inn and it showed. I would spend a little more for Holiday Inn anytime.
July 16, 2014
Rated 5.0 out of 5.0 by Andy1979 Friendly staff and very clean!
We stayed on our way to NC and everyone was friendly and the rooms were very clean. Beds were comfortable as well.
July 13, 2014