Rated 3.9 out of 5 by 559
Rated 3.0 out of 5.0 by Fall visitor2 Good location
Way too high of a price for the experience.
Location was good, bed comfortable, front desk staff nice
October 4, 2015
Rated 4.0 out of 5.0 by Dreagar the Terrible "Aftercare"
Our room, as usual, was perfect, room service was impeccable and the entire stay, for medical appts. at Brigham and Women's was made so much easier.........
HOWEVER, the most amazing part happened after we had checked out.
We took a cab from the hotel to South Station and an important bag was left in the back seat. It was torrentially raining and we were drenched trying, unsuccessfully, to catch the cab. We squelched ourselves over to the Bus station lobby and I called the front desk at the hotel. I explained what had happened and the desk attendant gave me phone #s for the Brookline PD, the local cab companies and, most importantly, lots of assurance and positive thoughts that our bag would be found.
Two hours later, the folks at the Bay State Cab company brought us our bag.
Yay for the Brookline Holiday Inn Express!
October 4, 2015
Rated 5.0 out of 5.0 by tsweeney67 Quiet and pleasant space near the city
Stayed here for a conference in the city, was somewhat concerned about the distance, but the neighborhood is quiet and felt safe getting in and out of the city core. Very clean, update feeling and quiet - an improvement over usual city accommodations. Only gripe is the ever increasing rates for everything, including parking.
October 3, 2015