Rated 4.4 out of 5 by 77
Rated 5.0 out of 5.0 by Tarekelerian Excellent service, keep it up
I believe it is Important to point out an excellent service when we are offered for long period because it shows a consistency.
my Experience in Holiday Inn City stars Cairo starts from Check-in, team work there offers a remarkable service, problems are always dealt with in a very understanding manner.
you can feel all the time that the main Job this people have is to make your stay enjoyable.
Keep it up.
August 25, 2014
Rated 4.0 out of 5.0 by Baronboy Good all round holiday inn
The hotel is beside city star mall and so there is no issue for restaurants or leisure time. The area is crowded and in rush ours it will be packed but always nice to be in the city center. I like it because after work I can go to the mall walk a bit or sit and get a coffee while doing some paperwork.
I have to say that there is a bellman by the name of Ramadan who is amazing. He always has a smile ready and ready to help in any way he can. I think the first day he helped me with my bag and the next 2 days he kept on asking how my trip was going so far. He really made an impression on me that he just wanted everything to be going well and that I'm satisfied. I guess that is the Egyptian hospitality that people talk about.
August 20, 2014
Rated 3.0 out of 5.0 by Alaeddin58 Bad Windows
The windows restaurant lack the customer service, they only ask you for your room number but they don't serve you with coffee neither tea, we have to go and serve your self. You have to look for the chief since we don't find him waiting for the guests. They are never ready.
The facilities really not clean enough, you find trash everywhere.
August 17, 2014