Rated 4.2 out of 5 by 453
Rated 3.0 out of 5.0 by Andy 729 Comfortable bed but....................
I normally stay at the Holiday Inn Express near Colchester which I find very good. here looks much classier but lacks in other ways. I stayed in a twin bedded room which was nicely appointed but was lacking in other ways. The TV only receives the 5 Channels and an odd news channel whereas at the other one you have a complete Freeview selection of Channels. The bathroom has a bath and shower which may suit some people but the other one has a very nice walk in shower. The finishing of the tiling at the tap end of the bath looks dreadful. The breakfast which unlike the other one has a much bigger range of food but you pay £8.75 for that and is not good enough for the price. The food is kept on top of the hotplate open to the air and is luke warm as a consequence. The waiter completely ignored us except to check we had paid. He did not bring us any drinks to the table despite frequent waves and even another guest pointing us out to him. In the end I had to leave my breakfast and actually confront him to get a drink. On the plus side the Reception staff were lovely and helpful especially the young lady from Belfast. The cleaners were also very pleasant and friendly. I shall stick to the other hotel in future where I stay often.
February 9, 2016
Rated 4.0 out of 5.0 by travelplanner21 Great Staff, good rooms
a good overall hotel, with some upgrading being finished off, not that any of this was to the detriment of the stay
Have no issue in recomending it as it represented good value for money
February 8, 2016
Rated 4.0 out of 5.0 by G60Tim Bargain weekend break
Please put some more lights in the car park - it's very dark and doesn't feel the safest place to leave the car.
Receptionist was a bit iffy too, welcomed me as an IHG Club member, then 60 seconds later asked if we'd like to join IHG Club. Also she gave no details of times for breakfast, or when the pool was open.
Overall I was very happy though, got a bargain weekend break with good facilities, good comfort levels.
The kitchen staff at breakfast were fabulous, great service with a smile and freshly fried eggs. They made up for the iffy receptionist.
January 28, 2016