Rated 4.4 out of 5 by 47
Rated 1.0 out of 5.0 by LOC DK Poor service at check in counter and in the restaurant
The reception staff member was not at all serviceminded. She did not smile even once and she did not wish us welcome nor a good stay. We did not feel welcome at all.
The temperature in the restaurant was about 30 degrees at dinner time, and we started ordering a big bottle of natural water besides other ordered beverage. The waiter came with a warm bottle of water, and we asked for a cold one in stead, being rather surprised that the waiter could even think of serving a warm bottle of water o a n extremely hot evening.
The waiter informed us, that if we wanted cold water, we should have ordered sparkling water... (well, how were we supposed to know). We asked the waiter to bring us the cold sparkling water in stead, as the warm water was not drinkable.
We got the water, but were rather disappointed over the fact that the waiter charged us for the warm water. It is not the matter of paying for a bottle of water, but it is indeed poor service!
July 21, 2014
Rated 5.0 out of 5.0 by sonjaDK Very easy to reach from the highway and still centrally located
Very easy to reach from the highway and still centrally located with regard to restaurants in Fulda
July 18, 2014
Rated 5.0 out of 5.0 by Culvy Review
Excellent location, secure parking and very friendly and helpful staff.
July 16, 2014