Rated 3.8 out of 5 by 48
Rated 1.0 out of 5.0 by Dave321 Great Hotel Staff, and in ends their
The staff here is great and really tried to help, but the problems just wouldn't go away. Their internet connection is VERY poor, and no matter what we tried it's brock. The restaurant has poor food that's ridiculously expensive.($ 23.00 for a club sandwich and a couple beers!)
February 26, 2014
Rated 4.0 out of 5.0 by James1948 Hopkinsville Holiday Inn
A good value for the money - can count on overall quality.
Some repair is needed on the heater/cooling motor in the room. We did not report it, as an immediate fix would have disrupted the evening. The temp outside was such we did not need to turn it on all the time.
Good pillows, great shower, and accommodating staff. !
February 25, 2014
Rated 1.0 out of 5.0 by biztravlr0000 Who wrote these positive reviews? The hotel staff? It is nothing of the sort.
Stench is the word here. Someone else noted the hotel smelled and that was putting it politely. I paid to have a better room and what I got was a carpet stained, decrepit, chlorine infested, reeking room. Seriously Holiday Inn, you accredited this place? Start from the beginning; walked in and the hotel smelled like sewer. Front staff didn't care, much less notice. I got stuck in a dinky room next to the pool. If this was a paid for upgrade, I would hate to see the room I was supposed to be in. The room reeked of chlorine. The pool was supposed to close at 10pm but they let a family stay in until 11pm and I got to hear a shrieking child until 11pm. The carpet and chairs were stained. The bathroom looked like a 2 year old tiled it. The lighting was horrendous. I thought I was in some backwoods hunting lodge maintained by animals.
Holiday Inn; what is up with you? Do you not inspect your hotels? I spend 220+ nights a year in a hotel room and without a doubt, this was one of the worst hotels I have stayed at. The reason for that? I am careful in what I choose and I thought staying at a HI, while not glamorous, would at least be acceptable. Nothing here was acceptable.
As for a response from the manager, don't bother. This hotel should not be a Holiday Inn accredited hotel.
January 18, 2014