Rated 3.6 out of 5 by 89
Rated 5.0 out of 5.0 by reg3640 Comfortable bed and great food at breakfast
Upon arrival, I started looking for a "name" restaurant to eat breakfast in the morning. Finding none I recognized we decided to eat at the restaurant in the hotel. The breakfast there was as good as any I've had and I highly recommend. We also asked for a room with a refrigerator and our wish was granted. We will definitely stay here again when in need of a room in Indiana, PA.
September 16, 2014
Rated 1.0 out of 5.0 by Jaythereviewer NOT RECOMMENDED
This hotel was out of date. The furniture was smashed in, the carpet in the hallway and room had several stains, the internet did not work, the room smelled of mildew, the A/C unit smelled horrible when tried to turn on the heat so I had to sleep in a very cold and uncomfortable temperature. The customer service agent at the front desk was a pleasure to speak with as he was very friendly. Due to the above issues, however, I can no longer stay at this hotel.
September 9, 2014
Rated 1.0 out of 5.0 by Jaythereviewer Just POOR!
Where do I begin...dirty floor not only outside my room, but also in the bedroom. Mildew smell as you walk into the room, dusty lamps and end tables, all the sockets falling out of walls throughout, chase sunken in, and temperature as cold as Iceland! I tried to turn on the heat but it smelled horrible like burning cardboard. The only reason I did not leave was because I was so tired. However, not tired OR trusting enough of the cleanliness to change my clothes. I spoke about my experience with colleagues and they all said they'd never stay at this chain or location ever due to my commentary. I tried to explain that this experience was my own and that they may have a different outcome, but they did not budge on their opinion based on the description of my stay. I cannot in good faith tell ANYONE to stay at this location. The desk clerk was very friendly and professional, however, that's where the pleasantries ceased. Unfortunately, I can no longer stay at this brand hotel ever again. I must admit, the shower was hot but the towels were so old not only did they smell, but also were almost as hard as brillo pads. I cannot speak to the entire facility but, the wing where I stayed and the entrance need a complete remodel as everything from entrance to furniture seem outdated, stale and dingy. The bed was comfortable but, I wonder was that because I was so tired or because it actually was comfortable. I am appreciative that I had a reservation that kept me sheltered from the outside, but I am disappointed that I was unable to truly find comfort in my stay.
September 4, 2014