Rated 3.8 out of 5 by 93
Rated 4.0 out of 5.0 by medupi Good Hotel
This is a good convenient hotel. I found out they have a shuttle service to Sandton City/Mandela Square which I will use in the future. The room was nice and dark except for one side of the curtain that did not overlap the window enough. The biggest annoyance that I had during this stay was the tomato sauce bottle was disgustingly dirty. When I went to take the cap off there was a good amount of sauce on my hand. I mentioned this in a review from the hotel itself and they said they will take care of it in the future.
January 28, 2015
Rated 2.0 out of 5.0 by mknodcs0783 Poor Service
For a hotel that I have used regularly with a refurbished restaurant the service this time was very disappointing. Limited meal menu; very slow dinner service; an hour to receive basic room service when the hotel had very low occupancy; laundry that had to be chased up; Executive lounge with untrained staff and food on display for hours with no covering; bathroom amenities not replenished......
January 18, 2015
Rated 5.0 out of 5.0 Comfortable, spacious, clean room
The hotel met my expectations. We had a short but comfortable stay. I've put in a request at booking to allocate a room on a higher floor and advise that we were travelling with a child (no option to book a child in the room). These requests were not accommodated/mentioned at check-in and the sofa bed was not prepared for the child. The two security guards at the hotel gate were never friendly when we used the gate to enter/exit the hotel grounds.
January 13, 2015