Rated 4.1 out of 5 by 112
Rated 3.0 out of 5.0 by Woodyboy Great service.....but !
Very good and attentive staff, but falls down on a few issues.....for example, the breakfast variety is excellent, but whilst on some days the hot food was covered with perspex lids to keep hot, on others the trays of bacon , scrambled egg etc, were open and consequently, despite the heat lamps, the food was not hot. We ate in the evenings at the hotel restaurant and the adjoining pub.......again good service,, with 3 good meals out of 4, let down on the last night with tough meat in the pub,......Commented to the bar staff about this, and " chef would be told". No offer of compensation.....eg complimentary drink would have been appropriate.
The bedrooms were adequate..........good room service and clean. However, two nights of the 5 were disturbed by laundry lorry turning up in car park at back of hotel in the early hours ........noisy / squeaking tail-lift. The management must stop this ....totally unacceptable.
The hotel is about 10 minutes saunter walk to centre of Killarney, so conveniently placed to get around this beautiful part of the world. Overall, nice stay.......made more pleasant by the attentive staff, but room for some improvement in the areas identified.
October 3, 2015
Rated 5.0 out of 5.0 by Running Robert Good stay in Killarney
Holiday Inn in Killarney served well our purpose of having a base for a leisure visit to County Kerry and the Ring of Kerry. Inn was very comfortable and quiet especially for being on the main roadway, but therefore with easy access to city center. Helpful attitude of all staff encountered was excellent, and buffet breakfast was one of the best we had while touring in Ireland.
October 2, 2015
Rated 5.0 out of 5.0 by Maggiemay67 Friendly staff and very comfortable room
My husband and I decided to stay at the Holiday Inn in Killarney after our children gave us tickets to see Cliff Richard at the Gleneagle. The Gleneagle was booked out when we contacted them but our son, who had stayed at your hotel the previous month, highly recommended the Holiday Inn so we contacted your hotel and immediately booked and paid for the two nights. I have to admit that we were so glad that there was a room available for that weekend as we so enjoyed our stay. There was a small amount of noise late at night when bar closed, people knocking on door etc., but it did not last too long. We do not take a drink ourselves so we were in bed early. Overall it was a most enjoyable stay and will definitely stay here again on our next visit to Killarney PG. Thank you and all your staff on our behalf.
October 2, 2015