Rated 3.9 out of 5 by 251
Rated 2.0 out of 5.0 by Alta55 Oops, not what I expected
I got this hotel on points. Good thing because it was not worth the rate that is normally charged. The staff was OK on the desk, but as I walked the hall to the room there was an odour, and the carpets were stained. The room had stained carpet and the bathroom wasn't really clean. The beds were OK. The bar next door played loud music so you had to close the window, but it was still loud. With the A/C on the loud growling masked the music.
At breakfast the next day there were no seats available so we had to go elsewhere.
For the room rate I would expect a lot more.
August 26, 2014
Rated 3.0 out of 5.0 by Steggs View and location were great, hotel was not
Upon arriving to our "executive" room with a view we expected a bigger room and not your everyday average size room so we were disappointed. The first thing I did was pull back the covers to check the bed, mattress and sheets. To my horror I found a long black hair. I called the front desk, they apologized and a few minutes later the maid came and changed the sheets.
The view from our room was great, we could see the 3 cruise boats, people milling around and could hear music from the Blues festival from the park area. Nice. We then went for lunch and stopped by the front desk an asked what the difference was between and "executive" room which we had and a regular room. We were told the only difference was the view. We found this quite misleading as our room was listed as "executive room" with a view. We felt it should read, "regular" room with a view. The difference was about $50.00 more for this room so keep this in mind when booking.
All the staff were pleasant and efficient. The hotel is extremely well located downtown, close to the dinner cruise ship which we booked and could actually see them line up from our balcony and knew when to make our way there within minutes. It is right on the water, close to the shops, restaurants and cafe's.
We had a great time with the cruises we booked and also discovered that just a block away you can take a free 1/2 ferry ride to Wolf island.
The hotel needs to be updated badly. The room was old, musty smelly and frankly I was afraid to touch anything. The maid apparently did not go outside and check our balcony as it was pretty dirty and an old towel from a previous guest was left there.
This place could be a gold mine with the location and it could be the most sought after hotel in Kingston if they did a complete overhaul which it so badly needs.
August 25, 2014
Rated 5.0 out of 5.0 by MiG029 Kingston waterfront
Great location at Kingston harbor front. We had a very nice room with a great view of the harbor.
Many good restaurants within walking distance. Shopping too!
August 25, 2014