Rated 3.5 out of 5 by 32
Rated 4.0 out of 5.0 by KJW5OFUS Comfortable Bed, Great water pressure in shower....No FREE BREAKFAST as Advertised
I'm writing this review today after staying at the Holiday Inn & Suites in Lloydminster this past weekend. The rooms are fantastic, they have great beds, awesome water pressure in the shower, we even got a microwave and mini fridge in the room. The pool and hot tub were awesome as well. We definately needed the hot tub after a long day at our trade show. I absolutely loved the hotel, but I do have a few concerns. The first one is when I ordered the room on line (directly on the Holiday Inn website) there was a "special price" on the room, it said that it included "2 FREE BREAKFASTS" When we checked in, we were told that there was no FREE BREAKFAST, but that we could eat at the Smitty's restaurant that was directly in the hotel. This was very disheartening as I was looking forward to having a free breakfast in the morning, ( I mean who wouldn't want a free breakfast when it's being offered to you) They said that there was nothing that they could do for us. The second concern was that there was 2 hockey teams staying at the hotel as well. They were young boys, approximately 10-12 yrs old. We had our room on the 3rd floor and the boys were running up and down the hall way on the 3rd floor as well as the 4th floor. They were actually racing and it was pounding so loud in our room. This happened on the Saturday night around 10:00 pm. I went down to the front desk and notified the front desk clerk what was happening. She said that she would take care of it for us. I did still hear some noise from the boys, but it was a lot quieter. Like i said at the beginning of my review, I truly enjoyed staying at this hotel, but wasn't too happy with the false advertising and the noise. I would appreciate someone getting back to me in regards to my concerns. Thank you very much.
November 20, 2013
Rated 4.0 out of 5.0 by Reliability101 Home away from home
The majority of the staff are excellent. Kind and courteous they always have a smile to share and go the extra mile to make sure you enjoy your stay. The rooms may not be brand new or state-of-the-art but they are clean and reasonably well kept and appointed. The workout room needs some work, but all in all it is a nice place to hang your hat when you find yourself out in the middle of nowhere.... or Lloyd as they like to call it. :)
November 18, 2013
Rated 1.0 out of 5.0 by KC22 They cancelled my reservation and didnt even warned me
Not sure what type of establishment cancels a reservation and doesnt even notify the person always nice to get somewhere and not be able to chekin after a 10 hours drive when its minus 10 outside. The staff didnt even try to help me or nothing and I had the email confirmation.
November 16, 2013