Rated 4.5 out of 5 by 93
Rated 1.0 out of 5.0 by BigShootBob Poor managment
Very poor management who is not friendly towards the customers. Also, the management lacks the basic knowledge of customer care and hospitality.
January 31, 2016
Rated 5.0 out of 5.0 by DarkSigns Good hotel in perfect spot
The hotel is situated by the main street in Lodz, which makes it good point to visit and sight-seeing the city from. The comfort of the whole property is great, the same goes to breakfast. I had wonderful stay here and with another occasion would visit it again.
December 22, 2015
Rated 1.0 out of 5.0 by CFO Frequent Traveler I do not recommend this hotel.
I do not recommend this hotel. The current management is not professional, it lacks proper training and shows very little customer care. About two years ago, the proper amount of customer care was there, but now the hotel is mismanaged. The gusts should also be aware of the hotels deceptive practices used to over-bill the customers. As such, please be aware and always carefully review the hotel's final invoice.
October 23, 2015