Rated 4.2 out of 5 by 209
Rated 5.0 out of 5.0 by JC14 Excellent service and cosy room
Great location!!! Right in the middle of Makati's shopping malls. Love that Holiday Inn is located @ Glorietta Shopping Mall. JCo right around the corner. Greenbelt, Landmark, Rustan, and SM are all connected to Glorietta.
Cosy room and a sense of privacy since only checked-in guest are able to access room floors from elevators.
Thank you to the staff at Holiday Inn Makati. You have made our stay a very memorable one. From the time we arrived till we left we were greeted with warm smiles and a very helpful staff. Special thanks to Juls from reservations from the time I first made my reservation till we were there you made sure we were well taken cared of. Thank you as well to Andy and Alvin @ the front desk for your greetings and smiles we received every morning. Flavors Restaurant and housekeeping staff were very helpful. They always made sure we had everything we needed.
We will definitely be staying here again.
December 7, 2013
Rated 4.0 out of 5.0 by NewYorkCityTraveler Really nice room and good access to malls
Having just flown in from the states, the Holiday Inn was a nice way to recover from our trip and have something familiar in a foreign city. Also, with all the security outside hotels and malls, it was nice we had a direct entrance to the malls to avoid some of the security checks. Our one big complaint was room service. We ordered breakfast and it took an hour and then was incorrect. We asked for the missing items (we had ordered one of their specific meals with no special requests), and they returned much later with only one item. We tried again, and again miscommunication. I will say that they deducted a juice charge from our bill when we explained the situation, so that was somewhat helpful.The food was good too compared to the rest of the food we had on our trip. It is also right next to a construction site which isn't all that nice, but was fortunately not loud so we were able to sleep without a problem.
December 5, 2013
Rated 2.0 out of 5.0 by Jay0369 Lost Clothes on a Smoking Floor :(
While staying at the Hotel I was not happy to end up on a smoking floor when you stepped off the elevator, a big smoke cloud hit you in the face thankfully the room and bed did not smell. I gave this hotel a second strike during my stay because they lost my laundry and took over a week to replace it leaving me with only on short sleeve dress shirt to go out to dinner with. I enjoyed the location of the hotel for easy access to places to eat dinner at night and shopping to replace my clothes, I'm a fan of Holiday Inn and hope this is a once in a life time thing.
December 5, 2013