Rated 3.0 out of 5 by 28
Rated 2.0 out of 5.0 by Graham H Strange Place
Our overnight stay was a very mixed experience, a super meal in the Marco Polo rooftop restaurant and a room that does not deserve to be in a 4 star hotel.
The room was the standard of a tired UK budget hotel costing much less than we paid per night in a King Leisure Room (124). The first warning was when the room number was a piece of laminated paper partly stuck to the wall. The doors looked like unvarnished plywood. On coming into the room first impressions were of a basic room with a larger bed. Specific things we noticed were the scuffed wall, untidy wiring to the TV, bent chair, mildew on the valence and the towels which were thin, grey, frayed and were holed. The bed itself was exceptionally hard but we had lovely pillows.
In the bathroom, the basin was cracked and the loo roll holder crooked.
Turning to the good, we could only praise the Marco Polo restaurant - the food was excellent italian style and plentiful. The service we received was similarly, excellent.
The hotel boasts other restaurants but they were closed when we were there.
Breakfast was buffet style both hot and cold and was fine.
Finally, we were looking for stairs to walk down one level and saw a stair case indicated virtually opposite oue room door. It must have been a fire escape as it was filthy and there was a cup of cold liquid sitting in the middle of one of the stairs.
October 24, 2014
Rated 1.0 out of 5.0 by Robin Hood Worst Holiday Inn ever
The staff were disinterested.
The towels provided were old, grey, tattered and a total disgrace.
The room was dingy and not anywhere near the standard required to be classed as "executive".
The bathroom was old and in serious need of an upgrade.
The hotel is not fit to be included in the IHG group and falls way below an acceptable level in most areas.
October 11, 2014
Rated 1.0 out of 5.0 by Peter 31 Absolutely the worst
Please see remarks made previously. The hotel was among the worst three I have ever stayed in during my 60 years of leisure and business travel (that includes hotels, B
October 4, 2014