Rated 4.0 out of 5 by 38
Rated 4.0 out of 5.0 by George de la Selva Excelente ubicación y personal maravilloso
Después de un mal sabor de boca en H Inn Express Toluca, es maravilloso regresar a casa, así me siento en Holiday Inn La Noria. Ruth con su gran sonrisa y carisma en recepción contagia su actitud positiva. De igual manera (check out) Julio muestra su profesional desempeño en el trabajo. Aprovecho para enviarle un saludo a Israel, mesero de restaurante y una gran felicitación al Chef (desconozco su nombre); tiene un toque especial y hace espectaculares los platillos. Restaurante altamente recomendable y personal altamente capacitado.
Recomendación: evalúen la posibilidad de instalar cámaras de seguridad en todos los pisos para ofrecer mayor seguridad a los huéspedes.
July 16, 2014
Rated 2.0 out of 5.0 by Ignacio64 The worst Holiday Inn in which I have ever stayed
The hotel is old, but the rooms are quite good (they were refurbished). The location of the hotel is also good because the Angelopolis Mall is very close, and there are several of good restaurants and other amenities at the area.
The attention at the restaurant was very good, but the food wash´t , the presentation was good but the quality was really bad at breakfast. There is a buffet with poor quality and options.
But the people at the front desk, really really bad. I expected, as usual, to receive a printed balance of my account at the check out, instead, the lady just told me an amount, and that´s it, you would simply pay. I asked for the details of my account and they printed out several sheets with any kind of coherence among. I needed to take out my personal calculator just to know how much of the amount was charged at room service, and at the restaurant.
The manager was present and as he wasn't there, I didn't receive any apologize or anything else that could solve the inconvenience.
I am a platinum IHG member (also an ambassador) and anybody noticed it. It´s good to receive certain kind of privilege when you are frequent guest.
July 8, 2014
Rated 5.0 out of 5.0 by Carlos9924 Me olvide del trabajo y descanse
Es facil describir mi estancia en Hoteles Holliday inn:
Entonces, en pocas palabras, debo agradecer a quienes participan de esta posada, lograron cumplir las expectativas, exceder en algunos puntos, y sobretodo, me hicieron Olvidarme del Trabajo!!!
July 8, 2014