Rated 4.6 out of 5 by 429
Rated 3.0 out of 5.0 by KAckerm Let Down
My husband, myself and our two young children stayed at this property over the weekend and were very dissatisfied with the front-end service. We also had issues with our comfort in the hotel room. During the night it was impossible to have the room at a comfortable temperature. It was either too hot, or too cold - after turning on the air. I pulled the sofa bed out, for my 3yr old to sleep on and the sheets had not been changed...it appeared as though someone had slept in these previously. When I asked about parking it was explained that we would not fit in the parkade, as we drive an over-height truck; we could park in the parking lot across the street for 12$ or on the street - if you could find a spot. Should parking not be included in your stay...even if you cannot fit in the parkade?? The ladies at the front desk were less than helpful. I had asked if it was possible to obtain a small amount of dish soap to wash my baby's bottles in the bathroom sink (we did not have a room with a kitchenette)...the response I received was 'we don't have dish soap up here; you can ask the kitchen!' Customer service did not go far at this Holiday Inn.
July 30, 2015
Rated 5.0 out of 5.0 by Rob12345678910 Great stay
Convenient, clean, great staff. Situated in the heart of downtown Saskatoon. parking garage is great.
July 29, 2015
Rated 5.0 out of 5.0 by tabby96 Loved it...
When first walking into the lobby, everything is beautiful and welcoming. We loved the cucumber and lemon ice water that was available. Very refreshing after a four hour drive. The staff were friendly and helpful and the room was modern, clean and comfy.
July 23, 2015