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Holiday Inn Riyadh The Business District
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.1
/
5
Rating breakdown 70 reviews
5 Stars
45
4 Stars
8
3 Stars
5
2 Stars
3
1 Star
9
based on 70 reviews
55 out of 6881%recommend this property.
Staff and Service
4.1
/
5
Room and Comfort
4.4
/
5
Value
4.1
/
5
Room Cleanliness
4.6
/
5
Sleep Quality
4.3
/
5
Food & Beverage
4.4
/
5
Able to Relax
4.3
/
5
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Product ReviewsWrite a review
Another Great Stay
Overall Experience
5.0
/
5
Posted22 April 2025
Share:
Age:50-64
Traveler Type:Business
Check Out Date:2025-04-18
Reason for Visit:Business
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
This is the second time staying at the Holiday Inn Riyadh Business District. The entire staff are great. I need to highlight the bell captain Mr Hossain Mohammed. He continued to look after us and organize all transport we needed during our stay. He always greeted us with his great smile.
I look forward to staying there on my next visit to Riyadh. Highly recommend this hotel.
I look forward to staying there on my next visit to Riyadh. Highly recommend this hotel.
Check Out Date:2025-04-18
Reason for Visit:Business
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location
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Excellent Staff Service
Overall Experience
5.0
/
5
Posted22 April 2025
Share:
Traveler Type:Business
Check Out Date:2025-04-17
Reason for Visit:Business
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
3.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
3.0
/
5
Food & Beverage
3.0
/
5
Able to Relax
3.0
/
5
Yes, I recommend this property.
I had stayed in Holiday Inn Riyadh Business District, and it was my third such visit for client meetings.
Of all the good great experience that I had at this hotel, I should highlight the excellent services of Bell Captain Mr. Hussein Mohammed who had been more than helpful, fully accommodating to the business needs of myself and our company executives.
I would extend my sincere wishes to all staff at this hotel and looking forward to my next stay!
Of all the good great experience that I had at this hotel, I should highlight the excellent services of Bell Captain Mr. Hussein Mohammed who had been more than helpful, fully accommodating to the business needs of myself and our company executives.
I would extend my sincere wishes to all staff at this hotel and looking forward to my next stay!
Check Out Date:2025-04-17
Reason for Visit:Business
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Amazing
Overall Experience
5.0
/
5
Posted15 April 2025
Share:
Age:25-34
Traveler Type:Leisure
Check Out Date:2025-04-13
Reason for Visit:Leisure
Next Destination:Khobar
Travel Tips:Use the Shisha restaurant
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
I Had a great stay at this hotel. A big shoutout to Dana at the front desk she was fantastic! Super welcoming, helpful, and made the whole check-in process smooth and pleasant. It’s always the little things that make a difference, and Dana definitely did. Thanks for the great service!
Check Out Date:2025-04-13
Reason for Visit:Leisure
Next Destination:Khobar
Travel Tips:Use the Shisha restaurant
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
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on15 April 2025
Dear Dhubyani,
Thank you so much for your fantastic feedback and perfect ratings across the board!
We’re thrilled to hear that you had such a wonderful experience with us. Dana will be especially happy to know that her warm welcome and outstanding service made such a positive impact on your stay. She truly embodies the spirit of hospitality we strive to provide every day.
We appreciate your kind words and look forward to welcoming you back again soon!
Warm regards,
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Posted byHotel Staff
Additional information about AMEA could not be loaded.
on15 April 2025
Dear Dhubyani,
Thank you so much for your fantastic feedback and perfect ratings across the board!
We’re thrilled to hear that you had such a wonderful experience with us. Dana will be especially happy to know that her warm welcome and outstanding service made such a positive impact on your stay. She truly embodies the spirit of hospitality we strive to provide every day.
We appreciate your kind words and look forward to welcoming you back again soon!
Warm regards,
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Amazing staff
Overall Experience
5.0
/
5
Posted15 April 2025
Share:
Age:25-34
Traveler Type:Leisure
Check Out Date:2025-04-13
Reason for Visit:Leisure
Next Destination:Khobar
Travel Tips:Try the swimming pool
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
I had a fantastic experience. I was checked in by Dana at the reception, and she was absolutely amazing! Friendly, professional, and efficient she made me feel welcome from the moment I walked in. It’s always a great start to a stay when you’re greeted by someone who genuinely cares. Thank you, Dana, for the warm hospitality!
Check Out Date:2025-04-13
Reason for Visit:Leisure
Next Destination:Khobar
Travel Tips:Try the swimming pool
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
Additional information about AMEA could not be loaded.
on15 April 2025
Dear Dhubyani,
Thank you so much for your fantastic feedback and perfect ratings across the board!
We’re thrilled to hear that you had such a wonderful experience with us. Dana will be especially happy to know that her warm welcome and outstanding service made such a positive impact on your stay. She truly embodies the spirit of hospitality we strive to provide every day.
We appreciate your kind words and look forward to welcoming you back again soon!
Warm regards,
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Mohamed
Room Division Manager
Holiday Inn Riyadh Business District
Very comfortable bed
Overall Experience
5.0
/
5
Posted12 April 2025
Share:
Age:50-64
Traveler Type:Business
Reason for Visit:Attend a conference
Next Destination:Berlin
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
4.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Very good area quiet and near Princesses Noura University.
But not far from the city centre.
The rooms so good and comfortably and the staff is very friendly helpful. The hotel is very secure.
But not far from the city centre.
The rooms so good and comfortably and the staff is very friendly helpful. The hotel is very secure.
Reason for Visit:Attend a conference
Next Destination:Berlin
ProsRoom Cleanliness, Atmosphere, Facilities
ConsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members, what to write?
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Posted byHotel Staff
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on12 April 2025
Dear Amani Alrasheedi,
Thank you for taking the time to tell us about your experience at Holiday Inn RIYADH THE BUSINESS DISTRICT.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at +966 542494133 or mohammed.almalki1@ihg.com.
Sincerely,
Mohammed Abdullah Almalki
Rooms Division Manager
+966 542494133
mohammed.almalki1@ihg.com
Mohammed Abdullah Almalki
Rooms Division Manager
+966 542494133
mohammed.almalki1@ihg.com
Great service from the full team!
Overall Experience
5.0
/
5
Posted27 March 2025
Share:
Age:35-49
Traveler Type:Meeting/Conference
Check Out Date:2025-03-23
Reason for Visit:Business
Travel Tips:Food in the main restaurant was great
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
3.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
2.0
/
5
Yes, I recommend this property.
Stayed for a 1 night business trip to Riyadh. Very good location considering our travel plans for the day. All of the team were very welcoming. Room upgrade through membership level was fantastic!
Check Out Date:2025-03-23
Reason for Visit:Business
Travel Tips:Food in the main restaurant was great
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
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Posted byHotel Staff
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on28 March 2025
Dear Gandy86,
Thank you so much for taking the time to share your feedback following your recent stay with us.
We’re delighted to hear that you enjoyed our convenient location and that our team made you feel welcome during your visit. It’s also great to know that your membership upgrade added extra value to your stay.
We did, however, notice your lower scores for “Able to Relax” and “Sleep Quality.” While we’re pleased the rest of your experience was positive, we’re sorry to hear that this part of your stay didn’t meet your expectations. Your comfort is important to us, and we’re currently reviewing this area to ensure better relaxation and rest for all our guests moving forward.
We hope to welcome you again on your next trip to Riyadh.
Warm regards,
Mohamed Almalki
Room Division Manager
Holiday Inn Riyadh Business District
Mohamed Almalki
Room Division Manager
Holiday Inn Riyadh Business District
Value
Overall Experience
4.0
/
5
Posted4 February 2025
Share:
Age:35-49
Traveler Type:Business
Reason for Visit:Business
Next Destination:Miami
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Good price for a clean room with good food options. Uber and taxi's have no issue finding the place.
Reason for Visit:Business
Next Destination:Miami
ProsRoom Cleanliness
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Posted byHotel Staff
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on5 February 2025
Dear Thorny,
Thank you for your valuable feedback and for staying with us at Holiday Inn Riyadh, The Business District. We are delighted to hear you enjoyed the cleanliness, comfort, and food options during your stay.
We’re glad our location was convenient for you and appreciate your comments about the value we offer. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We look forward to welcoming you back soon!
Warm regards,
Mohamed Almalki
Room Division Manager
Mohammed.almalki1@ihg.com
Mohamed Almalki
Room Division Manager
Mohammed.almalki1@ihg.com
The Worst IHG in Riyadh
Overall Experience
1.0
/
5
Posted20 January 2025
Share:
Age:35-49
Traveler Type:Business
Check Out Date:2024-10-24
Reason for Visit:Business
Staff and Service
1.0
/
5
Room and Comfort
1.0
/
5
Value
1.0
/
5
Room Cleanliness
1.0
/
5
Sleep Quality
1.0
/
5
No, I do not recommend this property.
The worst IHG in Riyadh service is the worst. I will try to avoid this hotel in future.
Check Out Date:2024-10-24
Reason for Visit:Business
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Posted byHotel Staff
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on22 January 2025
Dear Awadh
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn RIYADH THE BUSINESS DISTRICT.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +966 542494133 or mohammed.almalki1@ihg.com.
Sincerely,
Mohammed Abdullah Almalki
Rooms Division Manager
+966 542494133
mohammed.almalki1@ihg.com
Mohammed Abdullah Almalki
Rooms Division Manager
+966 542494133
mohammed.almalki1@ihg.com
