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Holiday Inn & Suites Grand Junction-Airport

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.5 / 5
4.5 / 5
Open Ratings Snapshot
Rating breakdown 1,884 reviews
5 Stars
1,284
4 Stars
379
3 Stars
97
2 Stars
69
1 Star
55
based on 1,884 reviews
1,568 out of 1,74490%recommend this property.
Staff and Service 
4.6 / 5
4.6 / 5
Room and Comfort 
4.5 / 5
4.5 / 5
Value 
4.3 / 5
4.3 / 5
Room Cleanliness 
4.6 / 5
4.6 / 5
Sleep Quality 
4.4 / 5
4.4 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.3 / 5
4.3 / 5
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Product ReviewsWrite a review
Clean, comfortable bed,
Overall Experience 
5.0 / 5
5.0 / 5
PostedMay 1, 2025
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fromArizona
Age:50-64
Traveler Type:Business
Reason for Visit:Business
Next Destination:Alaska
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The staff was great and helpful with my needs. They recommended several options for food and sites to see and restaurants to eat at. Rooms were clean and beds were made every other day. The restaurant had great breakfast!
Reason for Visit:Business
Next Destination:Alaska
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onMay 2, 2025
Good morning,
Thank you so much for all the kind words for my staff, we truly appreciated it! Glad my staff was helpful and welcoming during your stay l will be sure to sure your kind words with my entire staff. If you ever find yourself, in the area we would love to see you back.
Thank you
Chelsea Vialpando
General Manager
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Nice
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 24, 2025
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fromKansas
Traveler Type:Leisure
Reason for Visit:Trip
Next Destination:?
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
It was nice place. Staff was very pleasant. Comfortable bed tv could’ve have more stations to watch. But overall was nice place
Reason for Visit:Trip
Next Destination:?
ProsRoom Cleanliness, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 25, 2025
Dear Rlynn,
Thank you for leaving us feedback. It is feedback like your that we use to coach our team to help in impove or hotel in the future. I am glad you had a pleasant stay. The TV/cable situation is a work in progress and always take longer than expected. We hope to see you again in the future.
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Fair at best
Overall Experience 
2.0 / 5
2.0 / 5
PostedApril 20, 2025
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fromMarshalltown
Age:50-64
Traveler Type:Business
Check Out Date:2025-04-19
Reason for Visit:Business
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
3.0 / 5
3.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
The rooms were very outdated. No USB plugs and not enough regular plug ins. Clean enough but definitely needs a freshening up.
First morning the restaurant wasn’t open at 6 am because cook was late and I was on a schedule and had to go elsewhere and pay more. Another day it wasn’t open at 6 as well but I was able to wait that day.
Fitness center was awful with only cardio machines and not even dumbbells. Luckily I was able to drive to Planet Fitness each day but that also took an extra 30-40 minutes out of an already busy day.
The breakfast waitress was absolutely amazing and should get a big raise.
Wasn’t emailed my receipt which is now delaying my expense report which also delays me getting paid.
Overall fair experience at best.
Check Out Date:2025-04-19
Reason for Visit:Business
ProsLocation, Recognition for IHG® Rewards Club Members
ConsAmenities
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Posted byHotel Staff
 
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onApril 22, 2025
Dear Guest,
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GRAND JUNCTION-AIRPORT.
I would like to start by apologizing to you for not meeting your expectations. The hotel is in process of making renovation plans. I am glad to here that you recieved good service in the restaurant and apologize we were not open on time. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
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onApril 22, 2025
Good morning,
thank you for bringing these to my attention and l will certainly look into why cooks weren't here they are supposed to be here and hour earlier then their shift and we should be starting on time. As for the shape of the property we are an original build, so everything we have is 10yrs or older. l do have some good news though over the next 2yrs we are starting renovations, which do include a new gym set up and everything brand new in rooms. l do hope once we are renovated you give us another try. Thank you again for your comments they give my team and l a chance to improve on making each stay more hospitable for you
Thank you
Chelsea Vialpando
General Manager
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Comfortable bed
Overall Experience 
4.0 / 5
4.0 / 5
PostedApril 17, 2025
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fromRock Springs
Age:35-49
Traveler Type:Leisure
Reason for Visit:Soccer trip
Next Destination:Hawaii
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Food & Beverage 
3.0 / 5
3.0 / 5
Able to Relax 
3.0 / 5
3.0 / 5
Yes, I recommend this property.
The service was good, friendly staff. The lack of a free breakfast considering the options was discouraging. In the lobby they had coffee and water would’ve liked to have had the option of hot water and tea like most other Holiday Inn’s.
Reason for Visit:Soccer trip
Next Destination:Hawaii
Prosrecognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 22, 2025
Good morning,
Thank you for leaving us comments they help us to continuously improve on our service. l'm sorry we don't have a free breakfast we do make changes to it every few months to change choices, but was there something you were specifically looking for? We are always open to suggestions. We do offer tea in the rooms, but we can certainly look into having hot water in the lobby. It's just not asked for often at our location, so we prioritize having the coffee station with all the fixings. Again, thank you for the comments they help the team and myself to continuously improve on giving a more hospitable experience.
Thank you
Chelsea Vialpando
General Manager
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Friendly Staff; Clean and comfortable
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 14, 2025
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fromWyoming
Age:50-64
Traveler Type:Leisure
Reason for Visit:Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I've stayed with Holiday Inn on several occasions, specifically in Grand Junction. The staff is always friendly and helpful, the rooms are clean and well taken care of. Will stay again.
Reason for Visit:Leisure
ProsRoom Cleanliness, Amenities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 17, 2025
Dear Shelly,
Thank you for taking the time to tell us about your experience at Holiday Inn GRAND JUNCTION-AIRPORT.
Please know that your feedback is extremely valuable to us. We are glad to hear you always have a pleasant stay and look forward to seeing you in the future. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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My only complaint is the remote for the TV was overly complicated and was difficult to use
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 14, 2025
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fromLochbuie Colorado
Age:50-64
Traveler Type:Combined Business and Leisure
Reason for Visit:Last minute family emergency
Next Destination:San Diego, Cayman Islands, Bahamas
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I made this reservation at the last minute for an unexpected trip. Having never been to Grand Junction I had no idea which hotel to choose but I'm glad I chose the Holiday Inn and Suites. A very well maintained hotel, very comfortable and reasonably priced! Thank you so much for making a last minute trip much easier on my wife, daughter and myself.
Reason for Visit:Last minute family emergency
Next Destination:San Diego, Cayman Islands, Bahamas
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 17, 2025
Dear Mr. and Mrs. Holmes,
Thank you for taking the time to tell us about your experience at Holiday Inn GRAND JUNCTION-AIRPORT.
Please know that your feedback is extremely valuable to us. We are glad to hear that you a pleasant experiance during your stay. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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Comfortable beds. Great service! Definitely a great place to stay.
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 13, 2025
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fromGillette wy
Age:35-49
Traveler Type:Leisure
Reason for Visit:Love grand junction
Next Destination:Arizona
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Love to visit and now I have found the hotel i will stay at everytime I go. Thank you for such an amazing hotel stay.
Reason for Visit:Love grand junction
Next Destination:Arizona
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 14, 2025
Hello Kristina. I love to trave,
We are so glad you have found your GO-TO hotel when you are in the area. We look forward to your future stays. Have a great day!
Megan A. Front Desk Lead
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Everything was great fast friendly service clean comfortable
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 11, 2025
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fromCanon City Colorado
Age:50-64
Traveler Type:Business
Reason for Visit:Family funeral
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I highly recommend this place it was very clean very comfortable all the amenities were great breakfast snack beverages housekeeping front desk everybody was perfect thank you
Reason for Visit:Family funeral
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 14, 2025
Thank you, Nadine, for telling us about your great stay. We are so glad you enjoyed it and all our amenities. We hope to welcome you again in the future.
Megan A. Front Desk Lead
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