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Holiday Inn Montevideo

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.2 / 5
4.2 / 5
Open Ratings Snapshot
Rating breakdown 613 reviews
5 Stars
323
4 Stars
184
3 Stars
56
2 Stars
31
1 Star
19
based on 613 reviews
467 out of 55484%recommend this property.
Staff and Service 
4.5 / 5
4.5 / 5
Room and Comfort 
4.2 / 5
4.2 / 5
Value 
4.1 / 5
4.1 / 5
Room Cleanliness 
4.5 / 5
4.5 / 5
Sleep Quality 
4.4 / 5
4.4 / 5
Food & Beverage 
3.8 / 5
3.8 / 5
Able to Relax 
4.1 / 5
4.1 / 5
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Product ReviewsWrite a review
Nice stay in Montevideo
Overall Experience 
5.0 / 5
5.0 / 5
PostedMay 3, 2025
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Please wait while more information about Maryna is loaded.
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fromMiami Beach
Age:25-34
Traveler Type:Leisure
Check Out Date:2025-04-03
Reason for Visit:Travel
Next Destination:Paraguay
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Amazing location. The hotel is nice but needs some renovations. Pool is farm and nice after long day of walking really good. Stuff was helpful but not really friendly.
Check Out Date:2025-04-03
Reason for Visit:Travel
Next Destination:Paraguay
ProsRoom Cleanliness, Location, Sleep Quality
ConsRecognition for IHG® Rewards Club Members
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Great experience
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 4, 2025
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fromMiami Beach
Age:25-34
Traveler Type:Leisure
Reason for Visit:Travel
Next Destination:Santiago, Chile
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The hotel has a perfect location close to everything what you would want to see in Montevideo. Heated pool is the must after a long day of walking around the city. Bed is very comfy! And you can charge your phone without any complication because there are sockets for any country!
Reason for Visit:Travel
Next Destination:Santiago, Chile
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Estadía
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 16, 2025
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Traveler Type:Leisure
Check Out Date:2025-03-15
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Hotel ubicado cerca de atracciones turísticas de Montevideo, por lo que era fácil para movilizarse. La habitación con 2 camas era amplia y cómoda. También la limpieza y reposición de blancos. Sinceramente volvería otra vez para probar otros servicios (ej: bar/restaurante)
Check Out Date:2025-03-15
ProsComodidades, Limpieza de la habitación, Ubicación, Reconocimiento de los miembros de IHG® Rewards Club
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IHG promises kept
Overall Experience 
4.0 / 5
4.0 / 5
PostedMarch 4, 2025
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fromSaint Marie de Kent NB
Age:65 or Older
Traveler Type:Leisure
Check Out Date:2025-03-03
Reason for Visit:To show my wife your beautiful city
Next Destination:Zagreb
Travel Tips:Eat the beef it’s great
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
An older property but still somewhat elegant
Elevators could use some attention
Causeway up on the 6th floor is a bit scary as you can feel the floor flexing as you cross it
Overall the property is absolutely spotless
Breakfast is a buffet
With the usual fare
Thank you all for your goodwill and service
Thanks to Daniella who actually spoke English for her cordial demeanour
The front desk also keeps good security @ the entrance of the property keeping undesirables in the area away from harassing the guests for handouts a great job
Check Out Date:2025-03-03
Reason for Visit:To show my wife your beautiful city
Next Destination:Zagreb
Travel Tips:Eat the beef it’s great
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, housekeeping *****+, front security, daniella
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Not good enough experience
Overall Experience 
2.0 / 5
2.0 / 5
PostedFebruary 28, 2025
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fromTokyo
Age:25-34
Traveler Type:Leisure
Reason for Visit:Leisure
Next Destination:China
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
No, I do not recommend this property.
Poor infrastructure including lift, TV lighting and the electricity safety device like socket and emergency light.
When I tried to turned on the TV the electricity circuit breaker tripped because of the socket of TV caused a circuit open, all lights inlcuding the aisle lights turned off. Which really scared of me
Reason for Visit:Leisure
Next Destination:China
ProsRoom Cleanliness, Location
ConsFacilities
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Posted by
 
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onMarch 8, 2025
Hi Enzo,
Thank you for staying at the Holiday Inn Montevideo. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so we can make things right on your next stay.
I hope you will still include us as your travel buddy next time you come to the area.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
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Holiday trip
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 30, 2025
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fromGreece
Age:35-49
Traveler Type:Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Great stay in Montevideo. Very good location and nice rooms. Good bed
ProsLocation, recognition for ihg rewards club members
ConsAtmosphere
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Posted byHotel Staff
 
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onJanuary 31, 2025
Dear Tommys
Thank you for taking the time to post a review about your last stay in Holiday Inn Montevideo.
What a pleasure to read you had such a great experience and that you loved the location and the beds!
We look forward to welcoming you back soon in Holiday Inn Montevideo!
Sincerely
Holiday Montevideo Management
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Friendly front desk staff with comfy beds
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 20, 2025
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fromPalm Springs, California
Traveler Type:Leisure
Reason for Visit:Slow traveler
Next Destination:B Aires, Argentina
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Very comfortable queen beds, overall very quiet environment, breakfast was yummy with plenty to choose from, dinner was very nice, comfortable seating and quiet location.
Front desk staff were friendly, everyday full of greetings and smiles.
Would recommend. If ever in Montivideo again, would book rooms here.
Reason for Visit:Slow traveler
Next Destination:B Aires, Argentina
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Smile?
Overall Experience 
2.0 / 5
2.0 / 5
PostedJanuary 8, 2025
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fromLa Calera, Chile
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-01-04
Reason for Visit:Fiendship , Vacations
Next Destination:Lima, Spain
Travel Tips:No
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
2.0 / 5
2.0 / 5
Able to Relax 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
Since we arrived, there was unnecessary tension with the reception staff. There was a discrepancy with the reservation, and an external lady solved the problem for us. Among the group, only one Cuban person showed kindness and professionalism; he did what she said he would do. The others seem to forget that they are the face of the hotel, often with a frown... some don't even greet the guests.
On the morning of the 31st, breakfast was chaotic... there was a lack of staff, and the space was very uncomfortable... the kitchen staff did what they could.
The most tense moment occurred on the morning of the 4th when we wanted to take a shower, and there were no towels. The lady with the cleaning cart gave us a lecture on how we should request missing items, which irritated me because all I wanted was a couple of towels since none had been left the previous day. From her accent, I gathered that she was Venezuelan.
In summary, the stay was strange... unnecessarily tense, from my perspective as a guest, of course
Check Out Date:2025-01-04
Reason for Visit:Fiendship , Vacations
Next Destination:Lima, Spain
Travel Tips:No
ProsLocation
ConsAmenities, Atmosphere
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onJanuary 15, 2025
Hello Akivi,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Montevideo as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
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