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Holiday Inn & Suites Kunshan Huaqiao

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.6 / 5
4.6 / 5
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
9
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
based on 11 reviews
11 out of 11100%recommend this property.
Staff and Service 
4.5 / 5
4.5 / 5
Room and Comfort 
4.7 / 5
4.7 / 5
Value 
4.5 / 5
4.5 / 5
Room Cleanliness 
4.7 / 5
4.7 / 5
Sleep Quality 
4.8 / 5
4.8 / 5
Food & Beverage 
4.7 / 5
4.7 / 5
Able to Relax 
4.8 / 5
4.8 / 5
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Product ReviewsWrite a review
pillow and rest
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 20, 2025
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fromBeijing
Age:35-49
Traveler Type:Business
Reason for Visit:business trip
Next Destination:Shanghai
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
would strongly recommed IHG hotels which is keeping its high standard and unified culture all over the world
Reason for Visit:business trip
Next Destination:Shanghai
ProsLocation, Amenities
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service
Overall Experience 
3.0 / 5
3.0 / 5
PostedAugust 24, 2024
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fromshanghai
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:none
Next Destination:us
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
no too much to say.
service is not good
no too much to say.
service is not good
no too much to say.
service is not goodno too much to say.
service is not good
no too much to say.
service is not good
no too much to say.
service is not good
Reason for Visit:none
Next Destination:us
Prosrecognition for ihg rewards club members
Consrecognition for ihg rewards club members
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Welcome fruit
Overall Experience 
3.0 / 5
3.0 / 5
PostedMay 13, 2024
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fromShanghai
Traveler Type:Leisure
Staff and Service 
3.0 / 5
3.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
3.0 / 5
3.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
I have no get the welcome fruit and your stuff tell me they will deliver to my room at 9 am. But until I am checkout I am not get this benefits
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Posted byHotel Staff
 
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onMay 14, 2024
Dear Guest,
Thank you for choosing Holiday Inn & Suites Kunshan Huaqiao. It's a great honor to have your comment. Thank you for your feedback during your stay, and we will do our best to provide guests with better service. We sincerely appreciate your support and trust in Holiday Inn & Suites Kunshan Huaqiao. We looking forward to your next stay and hope you have a perfect day.
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Spacious room and high quality service
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 25, 2024
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fromJiangsu province
Age:35-49
Traveler Type:Business
Reason for Visit:business
Next Destination:Lianyungang
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Check in service is professional and smooth. The suit room has large space and complete facilities.Breakfast is delicious and has many kinds of food.Highly recommend the handmade noodle and small Hundun,it's worth trying.
Reason for Visit:business
Next Destination:Lianyungang
ProsLocation, Atmosphere, recognition for ihg rewards club members
ConsLocation, Atmosphere, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onApril 27, 2024
Dear Guest,
Thank you for choosing Holiday Inn & Suites Kunshan Huaqiao. It's a great honor to have your comment. Thank you for recognizing our guest room and F&B experience. We sincerely appreciate your support and trust in Holiday Inn & Suites Kunshan Huaqiao. We looking forward to your next stay and hope you have a perfect day.
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Pleasant accommodation experience
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 5, 2024
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fromShanghai
Age:50-64
Traveler Type:Leisure
Reason for Visit:For vacation
Next Destination:Suzhou
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The hotel has good hardware facilities, quiet accommodation and convenient service. There is room for improvement for breakfast. The parking lot is good.
Reason for Visit:For vacation
Next Destination:Suzhou
ProsRoom Cleanliness, Location, Amenities, Facilities
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Posted byHotel Staff
 
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onApril 7, 2024
Dear Guest,
Thank you for choosing HUALUXE Kunshan Huaqiao. It's a great honor to have your comment. Thank you for recognizing our service. We sincerely appreciate your support and trust in HUALUXE Kunshan Huaqiao. Also want to say thank you for your valuable suggestions for our service. It’s 15 km from HUALUXE Kunshan Huaqiao to Shanghai International Circuit (F1), which takes about 30 minutes by car or subway. The hotel is near Guang Ming Road Station on Shanghai Subway Line 11, and only 5 stops can take you to Shanghai International Circuit (F1) directly. We looking forward to your next stay and hope you have a perfect day.
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Comfortable bed
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 9, 2023
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fromChangzhou Jiangsu
Age:35-49
Traveler Type:Business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I have treated as a diamond member ship and upgraded a suite for me, this is good feeling, and there are also 2 breakfasts for my room which I can have breakfast with my friend.
ConsAmenities, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
 
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onDecember 9, 2023
Dear Guest,
Thank you very much for choosing to stay in our hotel and sharing your comments with us. We are pleased to know that you have a great experience during your stay, and we are always trying our best to meet guests' requests and create wonderful experience for them. Welcome to your next stay.
Sincerely,
宾客服务团队
感谢您的评价与反馈
051255138888
gsm@hualuxekunshan.com
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comfortable bed&sofa
Overall Experience 
5.0 / 5
5.0 / 5
PostedJuly 28, 2023
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fromShanghai,CHINA
Age:25-34
Traveler Type:Leisure
Reason for Visit:leisure
Next Destination:Beijing,CHINA
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
holidayinn HuaqiaoKunshan is very new and clean. hope the surrounding facilities can be more convenient
Reason for Visit:leisure
Next Destination:Beijing,CHINA
ProsRoom Cleanliness, Facilities
ConsLocation, Amenities
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onSeptember 26, 2023
Dear Guest,
Thank you for choosing to stay with us. We are pleased to hear you enjoyed your trip in our hotel. We will do our best to provide guests with better service. Looking forward to your next wonderful stay!
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出色服務
Overall Experience 
5.0 / 5
5.0 / 5
PostedJuly 17, 2023
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Age:35-49
Traveler Type:Combined Business and Leisure
Check Out Date:2023-07-11
Reason for Visit:出差
Next Destination:日本東京
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
很棒的服務團隊，特別是服務主管Doria令人印象深刻。自check-in及期間暫退房後的續住安排皆給予許多專業及暖心的協助。我想下次昆山出差會再次選擇回來這裡。
Check Out Date:2023-07-11
Reason for Visit:出差
Next Destination:日本東京
Pros设施, 氛围, 客房整洁度
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Posted byHotel Staff
 
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onJuly 18, 2023
尊敬的宾客：
感谢您的用心点评，我们也始终坚信用心就能做好，追求极致服务，我们愿在路上与您一同分享成长的喜悦，给您带来更多的惊喜和感动。
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